Welcome To Heyuan LeaTech Intelligent Technology Co., Ltd
You are here: Home » Support » Download&FAQ


  • Installation Instructions.pdf

  • Dual-screen LCD bar display.pdf

  • Digital signage on board.pdf

  • Digital signage for grocery Stores.pdf

  • Q2 Series Self Service Terminals. pdf

  • Q1 series self-service lottery machines. pdf


  • Q How to deal with low screen brightness?

    1 In the "Power Options" window, drag the "Screen Brightness" adjustment button below to adjust the screen brightness; 
    2 Because the screen brightness of the external screen is light-controlled, please check whether there is any obstruction blocking the light control head of the external screen.
  • Q Why does the machine automatically shut down after a while?

    A Check if the device has set a timer for turning on and off.
  • Q Why is the machine's set time not accurate?

    1 Reset the current time;
    2 If the time is still inaccurate after resetting the current time, replace the battery with the corresponding specification.
  • Q Can it run continuously for a long time?

    LCD has low heat and low power consumption, which is more suitable for long-term operation. However, from a maintenance perspective, LCD should still be given time to breathe, after all, LCD is a relatively fragile product, and problems are not easy to solve.
  • Q Why can't the machine play the program after saving it?

    A Please confirm whether the program format is within the supported format range of this machine.
  • Q What to do if there is no sound but a picture after turning on the device?

    1 Check if the volume is set to a minimum;
    2 Check if the mute switch is turned on.
  • Q What to do if the screen is black, no light or sound, and the indicator light is not on?

    1 Check whether the 220V voltage is normal, and whether the terminal of the power cord drawn from the machine and the external power cord are connected;
    2 Check whether the power switch and leakage protection switch are in the working state;
    3 Press the start button of the industrial computer and confirm whether it starts.
  • Q How can I pay for my order?

    1 We accept payment in US dollars;
    2 50% of the total order amount is required as a deposit when placing an order, and the balance is paid when shipping; 
    3 The delivery method is generally FOB.
  • Q How about your warranty?

    Our warranty is 1 year. Normally, the general after-sale service may be as below. 
    1 The paid spares parts could be provided at any time;
    2 If a batch of failure problems occurs, we will arrange for personnel to deal with them on-site;
    3 If the customer’s order quantity is relatively large, we will directly give some spare parts.


Book An Appointment 
Call Us Now!

About Our Company

Heyuan LeaTech company, founded in 2005, attaches importance to the R&D and manufacturing of LCD displays, consisting of stretched bar LCD devices, self-service kiosks, digital signage, and conference and education interactive flat panels. 

Quick Links

Product Category

Contact Us

  4th Floor of Production Building No. YC-AH13, south of Longling 4th Road and east of Longling 1st Road, Yuancheng District, Heyuan City, Guangdong Province.
  +86-18002327418 / +86-15826342151
   +86-762-3796666
Copyright © 2023 Heyuan LeaTech Technology by Leadong. Sitemap.  粤ICP备2023093242号